MAARG CAPITAL
Contact Point Verification (CPV) & Recovery Agent Services
MAARG CAPITAL offers dependable, scalable, and compliance-driven Contact Point Verification (CPV) and Recovery Agent Services that help banks strengthen credit decision-making, reduce fraud exposure, and maximise recovery performance. We combine a PAN-India network of trained field investigators with technology-enabled operations — a mobile verification application, geo-tagged photographs, real-time reporting, and a cloud-based MIS dashboard. Beyond standard checks, we deliver risk-intelligence reporting (fraud indicators, neighbourhood feedback, and occupancy and business-stability assessment), with specialised recovery support across retail, MSME, vehicle, personal, credit-card, and microfinance portfolios. All activities run in line with RBI guidelines, the Fair Practices Code, data-privacy requirements, and customer-protection standards, supported by a dedicated client relationship team with a single point of contact (SPOC), escalation management, customised MIS, and regular performance reviews.
What we offer
How we can help
Compliance-driven contact point verification and field recovery services that help banks strengthen credit decisions, reduce fraud exposure, and maximise recovery performance.
Our services
- Residence, office/employment, business, and guarantor verification
- Telephonic verification and document validation
- Geo-tagged site visits and digital verification reporting
- Risk observation and fraud-alert reporting
- Soft-bucket, hard-bucket, pre-NPA, and NPA recovery support
- Settlement facilitation and demand-notice delivery
- Skip tracing, customer location services, and field collection visits
- Recovery status reporting and MIS
How we work
A clear, three-step approach
Assess
We start by understanding your objectives, context, and constraints.
Design
We shape a practical plan with clear milestones and measures of success.
Deliver
We execute, monitor, and refine — transparently, and on time.
Why MAARG
Credentials you can build on
At MAARG Advisory Services Private Limited (MAARG ASPL), the same standards apply to every engagement, whatever the sector or scale.
ISO 9001:2015 certified
Quality-managed processes, with no shortcuts.
DPIIT-recognised startup
Registered, credible, and accountable.
Transparent delivery
Clear communication and honest reporting.
On-time execution
Milestones met, and risks flagged early.
MAARG CAPITAL
More focus areas
Let’s build the path forward
Ready to advance your contact point verification (cpv) & recovery agent services work?
Tell us what you’re working toward. We’ll bring the right people together to make it happen.